ChatGPT in the Workplace: Beginners
- Baseline capability assessment to establish current ChatGPT use and gaps
- Guided learning focused on practical workplace use cases
- Structured activities applying ChatGPT to real tasks and workflows
- Tool use guidance covering effective, safe, and responsible application
- Follow-up capability reassessment to measure applied uplift over time

The ChatGPT in the Workplace: Beginners Program is designed for organisations looking to establish a clear, practical baseline of ChatGPT capability across teams and roles.
The program begins with an initial capability assessment to understand how ChatGPT is currently being used, where confidence is low, and which workplace tasks present the greatest opportunity for effective application. Learning and activities are then targeted specifically to these gaps, focusing on real work scenarios rather than generic examples.
Participants apply ChatGPT directly to their day-to-day tasks through guided activities, building confidence, consistency, and appropriate use. Approximately three months after completion, capability is reassessed against the original criteria to measure genuine uplift and retention.
The result is not familiarity with a tool, but demonstrable capability in using ChatGPT effectively in real workplace contexts.
