Capability Institute (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).This Privacy Policy explains how we collect, use, disclose and protect your personal information.
1. What personal information we collect
We may collect personal information including:NameEmail addressPhone numberCompany or organisation nameInformation you provide through forms, enquiries or bookingsAny other information you choose to provideWe may also collect limited technical data such as IP address, browser type and usage data through cookies and analytics tools.
2. How we collect personal information
We collect personal information when you:Submit a form on our websiteBook a call or contact usCommunicate with us via email or phoneInteract with our websiteWe may also collect information automatically through cookies and similar technologies.
3. Why we collect and use your information
We collect and use personal information to:Respond to enquiries and provide information about our servicesDeliver our Capability Academies and related servicesSchedule and manage calls or bookingsImprove our website and user experienceCommunicate updates or relevant informationWe do not sell your personal information.
4. Disclosure of personal information
We may disclose your information to:Service providers who support our operations (e.g. email, hosting, analytics, scheduling tools)Professional advisers where requiredAuthorities where required by lawSome service providers may be located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with Australian privacy standards.
5. Data security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.However, no method of transmission over the internet is completely secure.
6. Access and correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate, out of date or incomplete.To do so, contact us using the details below.
7. Cookies and analytics
We use cookies and analytics tools to understand how visitors use our website and to improve performance.You can control or disable cookies through your browser settings.
8. Retention of information
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact us
If you have any questions or concerns about this Privacy Policy or how we handle your information, you can contact us at:
Email: hello@capabilityinstitute.com.png)
